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Burnzii44's avatar
Burnzii44
Rising Newcomer
2 months ago
Solved

Corrupted Save File wont load past opening load screen.

So for the last 2 hours I've been trying to play the sims 4 on PS5, I've resetted, cleared cache, reinstalled. Now everything over 300 hours of game play is practically gone, it's been confirmed that the save file is corrupted (don't know how since it's only every saved to the cloud or console) now when I go on another profile it works fine its basically starting all over again but mine it doesn't. I'm really not happy. I'm really devastated, everything is just gone. 

  • Hi Burnzii44​ 

    Unfortunately if your save game has become corrupt, there isn't a way to restore that progress. You would need to delete the corrupted save file and continue playing on a new save instead. 

3 Replies

  • I had to do the same start new again I lost alot of hours my game save was corrupted too.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Burnzii44​ 

    Unfortunately if your save game has become corrupt, there isn't a way to restore that progress. You would need to delete the corrupted save file and continue playing on a new save instead. 

  • Malaga468's avatar
    Malaga468
    New Novice
    2 months ago

    I have done that and made new one works alot better now.

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