Crashing
I just downloaded 2 new stuff packs and everything was good until a couple hours ago. My sims game kept crashing every time I tried traveling anywhere and now it just crashing every 5 mins. I uninsta...
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EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Sul sul, @Shadowfax1004.
Thanks for getting back to me on how it went. I apologize for the wait.
If you'd like for us to try a bit more troubleshooting, we can also try rebuilding the PS4 database. To do that, please run through the following:
- Back up your game saves. You'll also want to ensure you know your PSN ID password before continuing.
- Boot up your PS4 in Safe Mode.
- In safe mode, choose the option to rebuild your database. Although it shouldn't delete any data, it can take some time to complete.
- Once complete, select the option to restart the PS4 normally.
Please let me know how it goes for you.
Arrenai 🐱
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@EA_Arrenai You’re a lifesaver 😍
It works for now, managed to travel few times in a row no crashing.
Tho all my retail, restaurant and vet workers died in a meantime 😂 And my 2 months file save is now whopping 400+ MB (140 each gallery, one save game and autosave). That’s crazy bloated. The year old one that disappeared when this all started was about 30.
I’ll keep you updated. Thank you so much
It works for now, managed to travel few times in a row no crashing.
Tho all my retail, restaurant and vet workers died in a meantime 😂 And my 2 months file save is now whopping 400+ MB (140 each gallery, one save game and autosave). That’s crazy bloated. The year old one that disappeared when this all started was about 30.
I’ll keep you updated. Thank you so much
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