[CURRENT ISSUE] Console - Time Reset / Progress Lost

HI THEY ASKED FOR CONSOLE PLAYERS TO SPEAK UP SO HERE IT IS. I play on PS4 and having the same to similar groundhog day effect after the high school years update the saves dont save any progress so yes the pc version supports mods but dont blame them this is a internal issue to and whos bloody stupid idea was it to mark this as solved because it aint, i reset my ps4 then reinstalled sims 4 and still had the issue.

HI im a console player and made a new account to comment this, issues with my old one but im a xbox one player and im getting the same issues so this is not a pc mod issue so i brought the high school years dlc but cant make any progress on it with out it resetting to a earlier save and who ever reads these and reports to devs or support please go through every page and note all the console player got to be a dozen of us 

plus why was it marked as solved mod issue when you have console players like me with the same issues and theres pages and pages of people saying that its not mods already, there has to be big internal bug for this many people with and with out mods to comment on them all having the same issues, if it was a mod issue the people that re-tested all their mods would have figured it out by now but us console players have it to just we are not a vocal as pc players, so there wouldnt be this many people on all platforms commenting if there wasnt something wrong with the game its self

Hi there @RenasaiH,

Could you edit your post please and fill out this info for me?

Product: The Sims 4
Platform: 
Which language are you playing the game in? 
How often does the bug occur?
What is your current game version number? 
What expansions, game packs, and stuff packs do you have installed? 
Steps: How can we find the bug ourselves? 
What happens when the bug occurs?

What do you expect to see? 
Have you installed any customization with the game, e.g. Custom Content or Mods? 
Did this issue appear after a specific patch or change you made to your system?

HI to who at ea or devs of sims whoever will read these comments on your in game not a mod issue, the only way to play on my pc is by disabling HSY DLC WHICH I PAID $50AUD for and cant play, and have no mods in my game same with mods i have to disable HSY DLC same with both my xbox consoles xbox one and series X profiles without HSY WORK AND DONT HAVE THE ISSUES so please fix your refund polices and offer refunds FOR YOUR BROKEN BUT RELEASED ANYWAY DLC.

I just opened my game as usual and my save file is completely gone from the Load Game option. Even the Resume tab has a complete different household. I played with it yesterday and saved everything just fine and now it is completely gone. It is even deleted from the saves option to choose from. 

Product: The Sims 4
Platform:Xbox Series X
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.63.11.2300
What expansions, game packs, and stuff packs do you have installed? Almost all of them, I don't have all the kits, I'm missing 3-4 and do not have Batu.
Steps: How can we find the bug ourselves? I'm not sure, there is nothing I am doing on my end to delete the saves.
What happens when the bug occurs? I play the game just fine, but I will save the game file and enter the main menu and I will see it there but when I close out of the game and come back later the most recent save file is gone. It has happened to 2-3 of my save files.
What do you expect to see? I expect that my save files will save and been there when I go back to play the game.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

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I will be playing a save file, save it through out my game of course. I will save and exit to main menu, go to the main menu and see my most recent save under resume. Then I will exit it the game and come back another time to play and that save file will be completely deleted. It is extremely frustrating when I put in a lot of my time to a save file and it ends up deleted.