Forum Discussion
puzzlezaddict
3 years agoHero+
@Dirtymaxgirl What game version are you running? Load the game to the Main Menu, where you can choose to load a save or start a new one, and look along the bottom of the screen or in the lower-right corner. Please list the entire version number, i.e. 1.xx.xx.xxxx.
3 years ago
@puzzlezaddict It is 1.64.11.2310 im on xbox
- EA_Solaire3 years ago
Community Manager
If you've claimed the kit, but you're not seeing the content in-game, let's be sure it's been fully installed to your console by following these steps:
- Highlight The Sims on the dashboard
- Press the Menu button on the controller
- Select "Manage Games and Add-ons"
- You should see an option here to "Install" your DLC
Once you've tried that, if you're still not seeing the kit in-game, please be sure to let me know!
- 3 years ago@EA_Solaire Its not the cat and dogs its the desert lux kit and I’ve uninstalled it an installed it again and it wont show up
- EA_Solaire3 years ago
Community Manager
Okay, let's try all the steps in this guide as well next please. Keep me posted on how this works for you.
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