Forum Discussion

Roseliatar's avatar
Roseliatar
Newcomer
29 days ago
Solved

Dlc gone after updating to Ps5 from a Ps4

Ever since i got an Ps5 in 2023 and downloaded sims into it, it shows that i do not own half of the expansion/gamepacks i once did. They don’t even show up in licenses when i go to check?

Though if i go back to Sims4 on my Ps4, all of my packs are still there, yet they don’t simply show up as owned on my Ps5. Would be really nice to be able to play with the packs i have spent hundreds of euros on.

  • Hi there Roseliatar​ 

    Have you verified that you're logging into the same PSN account that you were using on your PS4, or were you previously game sharing these packs? 

    Please look over the transaction history on your account. If your packs aren't showing in your transaction history on your PS5, that means you're logged in with a different PSN account than the account these packs were originally purchased on. 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Hi there Roseliatar​ 

    Have you verified that you're logging into the same PSN account that you were using on your PS4, or were you previously game sharing these packs? 

    Please look over the transaction history on your account. If your packs aren't showing in your transaction history on your PS5, that means you're logged in with a different PSN account than the account these packs were originally purchased on.