@BluberrySalad I apologize... I managed to glaze over the fact that you are on console, so obviously the pc/mac repair instructions are not relevant, and mods/cc are not a factor. I am trying to consult with some other helpers. In the mean time, are you aware if you are able to run a game repair on your system?
@BluberrySalad That's what I mean. I'm flying blind here as I know nothing about console except what I can google and I did not see anything about that. What I meant is since you can do this in for PC/Mac I was hoping there may be an Origin for console. The way we do the repair in PC/Mac, though, is via Origin. In game information we generally cover gameplay, etc., in the areas that are generally applied, but once we branch out toward more technically specific questions it is better to go to the tech area for the specific platform. Perhaps you would prefer posting on the console area? https://answers.ea.com/t5/Technical-Issues-Consoles/bd-p/the-sims-4-technical-issues-consoles-en
