Hey there @Lilduck3816,
Please try the steps listed out here and let me know if that clears the error up for you.
Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? Console
What expansions, game packs, and stuff packs do you have installed? A lot
Steps: How can we find the bug ourselves? Unsure
What happens when the bug occurs? Doesn't save and I lost my games.
What do you expect to see? Um maybe to fix the bug so I don't lose my game.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
the error code 0 comes up and it's not letting me in anyway to try and save my game. It's has caused me to lose saved games sadly.
