[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...

playstation

xbox

EA_Solaire
3 years ago
Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

wisechick8488

6 years ago

Sims 4 on xbox keeps crashing. Anytime i save or come out of build mode or travel. Its very annoying and frustrated. I've cleared the cashe, did a hard shutdown and unplugged the power source and uninstalled and reinstalled the game. Nothing is working

wisechick8488
6 years ago
My game is still crashing and it would be nice for a reply from EA or a fix.
- EMMS2025
  Seasoned Veteran
  6 years ago
  My game has been crashing for 2 weeks now and no resolve. They want me to create another account and start over....which would defeat the purpose of playing all together. Hopefully you will have better luck they have not offered me any sensible solutions.
  - helenajade863
    6 years ago
    I understand your frustration this issue has been on going for me since late November of 2019.
    Have you tried to make a new save of your current game on a new slot? Then delete the previous save? That helped a little for myself but nothing has effectively fixed the issue many of us are experiencing.
    Do you use cheat codes too?
    As ive noticed the issue seems to happen after I've entered the cheat codes too
    EA Need to find a resolution ASAP this has gone on for too long I'm now debating to take this Into a civil matter due to amount that has been spent it's beyond a joke.
- LadyOfVulcan
  6 years ago
  I had the same problem. I tried all the troubleshooting and it didn't really do anything. The game would still crash in and out of build mode or the tripod. Or just when I tried to travel. But now it's crashing completely out of nowhere. And frequently too. I'll be in build mode or even live mode and it will just shut down. No drop in frame rate, no trigger. It just closes the game.
  - mumofharry
    Seasoned Ace
    6 years ago
    I was hoping yesterdays patch would fix the issues but mine is still crashing when travelling and also when loading household which it never did before
mrsnjohnson07
6 years ago
Hey luv, same here e every single thing you say is what is happening to me. I save so much I can't even play. Just cuts off for no reason. I swear to god will not buy Eco life