Forum Discussion

helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

EMMS2025's avatar
EMMS2025
Seasoned Veteran
6 years ago

My game has been crashing for 2 weeks now and no resolve. They want me to  create another account and start over....which would defeat the purpose of playing all together. Hopefully you will have better luck they have not offered me any sensible solutions.

helenajade863's avatar
helenajade863
6 years ago

I understand your frustration this issue has been on going for me since late November of 2019.

Have you tried to make a new save of your current game on a new slot? Then delete the previous save? That helped a little for myself but nothing has effectively fixed the issue many of us are experiencing. 

Do you use cheat codes too?

As ive noticed the issue seems to happen after I've entered the cheat codes too 

EA Need to find a resolution ASAP this has gone on for too long I'm now debating to take this Into a civil matter due to amount that has been spent it's beyond a joke. 

  • EMMS2025's avatar
    EMMS2025
    Seasoned Veteran
    6 years ago

    If you do I will second that. They need to fix this like they want to keep our business. Instead of creating new expansion packs they to fix the ones they have.

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