Forum Discussion

6 years ago

Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...

playstation

xbox

EA_Solaire
2 years ago
Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

EA_Lanna

Community Manager

5 years ago

Hi @EMMS2025,

Sorry for the delay, this sounds like the same issue being reported in another thread so I've merged your post in here. Could you try the other steps in Poptart's post here like checking software is up to date, etc.

https://answers.ea.com/t5/Technical-Issues-Consoles/Open-XB1-Crashing-during-travel-save-the-game-in-build-mode-or/m-p/8571223#M5508

Thanks,

EA_Lanna

sahmoistout

5 years ago

@EA_Lannaand @EMMS2025,

The steps used in the following post worked for me:
https://answers.ea.com/ea/board/message?board.id=the-sims-4-technical-issues-consoles-en&message.id=6727#M6727

I forgot to sell the furnishings when we bulldozed the old lot, but the crashing finally stopped!

Our system was crashing for about a month and this issue makes people stop playing altogether. It seems more people need to know about this work-around since it doesn't look like this will be fixed any time soon.