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EA_Lanna
Community Manager
6 years agoHi @EMMS2025,
Sorry for the delay, this sounds like the same issue being reported in another thread so I've merged your post in here. Could you try the other steps in Poptart's post here like checking software is up to date, etc.
https://answers.ea.com/t5/Technical-Issues-Consoles/Open-XB1-Crashing-during-travel-save-the-game-in-build-mode-or/m-p/8571223#M5508
Thanks,
EA_Lanna
Sorry for the delay, this sounds like the same issue being reported in another thread so I've merged your post in here. Could you try the other steps in Poptart's post here like checking software is up to date, etc.
https://answers.ea.com/t5/Technical-Issues-Consoles/Open-XB1-Crashing-during-travel-save-the-game-in-build-mode-or/m-p/8571223#M5508
Thanks,
EA_Lanna
6 years ago
@EA_Lannaand @EMMS2025,
The steps used in the following post worked for me:
https://answers.ea.com/ea/board/message?board.id=the-sims-4-technical-issues-consoles-en&message.id=6727#M6727
I forgot to sell the furnishings when we bulldozed the old lot, but the crashing finally stopped!
Our system was crashing for about a month and this issue makes people stop playing altogether. It seems more people need to know about this work-around since it doesn't look like this will be fixed any time soon.
- EMMS20256 years agoSeasoned Veteran
I will definitely try this thanks!! For all the troubleshooting methods didn't work.
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