Forum Discussion

6 years ago

Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...

playstation

xbox

EA_Solaire
3 years ago
Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

PoptartJuniper

Hero (Retired)

5 years ago

@helenajade863 If we can get PS4 users to share crashing saves, then it would help XBox also since you all can't share crashing saves. The Guru's have been asking for PS4 saves for a couple months now. Otherwise I have linked everything in the solution post that has been recommended and other users have advised helped them.

For PS4 usually just deleting the autosave and manually loading saves (never loading the autosave essentially) by pressing "Load Game" from the start menu stops the crashing from build/travel/CAS exit.

If not, save before you travel, go to the CAS, or enter build mode is all I can recommend if you have exhausted the troubleshooting on XB1.

EA_Lanna

Community Manager

5 years ago

Hi there, a wee heads up.

A few recent posts have been removed from this thread to limit thread derailment. This thread and the technical issues board are both dedicated to flagging technical issues and receiving technical advise to help with those issues. Please aim to keep those on topic as derailment breaks the forum rules.

Thanks,

EA_Lanna