Forum Discussion

helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
6 years ago

@helenajade863 @CrypticKam 

It's wonderful that you have posted a video to this thread showing what happens in your game.

You are both welcome to air your grievances and discuss your thoughts, but please do so on the General Discussion and Feedback forum as your posts have become feedback and a discussion and you are not looking for further tech support. This thread and forum is for Tech Support issues.

CrypticKam's avatar
CrypticKam
Rising Adventurer
6 years ago

This is where my Xbox keeps load stalling. Does this about 50% of the time.  When I get in the game it will eventually crash to the home screen while traveling, coming out of build mode, loading the manage household or going back to the world maps after playing the game.  When I try to load back in it stalls on the same spot in the picture. I have to close the game and try again. 

Is anyone even working on a fix for this? I haven't seen anyone post that the dev's even care and I know a lot of people have this problem. Creating a game breaking expansion pack with two garbage patch fixes and walking away from the issue altogether is not how you treat paying customers!  I'm far from impressed. Please do not make anymore expansions if you can't do it without utter devastation to what we had. Botch jobs for money is unacceptable!

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Locking this thread temporarily to further clean it up. I'll be in touch with users who've disregarded my communication and further derailed the thread, breaking the rules again. The thread will be reopened once this has taken place

    Thread is now open once more. Thanks for your patience during the clean-up.

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