Forum Discussion

helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

Alexandria554's avatar
Alexandria554
5 years ago

Ever since the update with knifty Knitting I can not play without crashing or have other issues. It will completely exit out of the game and if I open it I have to start over. I've uninstalled everything and reinstalled it, that didn't work. My character does not follow the commands well. The fast forward freezes a lot. I've had a glitch where they won't go to work no matter what I do or if I tell them to do something the command completely disappears. I have everything except for eco-living. I've tried rebooting the system and clearing the cache. This is been a problem for a very long time but it got so much worse after this update.

  • EMMS2025's avatar
    EMMS2025
    Seasoned Veteran
    5 years ago

    Is ea going to do something about this. I am to the point where I am going to stop playing or buy any other games from EA. It is apparent that others aren't satisfied with other games made by EA either. So please don't take my word lightly. Just tell us if it can be fixed or not so we can make the decision to deal with it or move and no longer invest money into this game. Ty

  • CrypticKam's avatar
    CrypticKam
    Rising Adventurer
    5 years ago

    I now have 2 of my main houses that won't load. I crash to my Xbox home screen every time. Family #1 has a home lot file size of 573kb and a family size of 657kb according to the gallery.  Family #2 has a home lot file size of 6mb and a family size of 145kb. Not sure how that lot file got so big. Anyway, it was completely playable 2 months ago with zero problems. Now it will not load. My gallery has been cleaned up.  Tons of Maxis files removed. When will my game stop crashing while traveling? When will my lots be playable again?  We've been waiting for a fix way too long! 

    I've done all the steps you recommended and it did not help at all. This IS an EA issue that needs to be addressed. 

  • GoldenNyte's avatar
    GoldenNyte
    5 years ago

    For The amount that people spend on the DLC for this Game they expect it to run smoothly if not flawlessly. This is unacceptable and inexcusable EA needs to get their act together and fix this bug ridden mess. STOP Releasing DLC until you Fix the mess you created jeez any other company would take a massive dip in sales or face lawsuits for the PoS quality that EA pumps out especially since EA isn't really in the business of handing out refunds Don't Believe me Use Sim City as an Example.

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