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What additional information do you need? I provided a video showing it happen, an entire thread of people explaining that the same thing happened to them (a thread you closed as solved for some strange reason), and a description of the scenario as the original post to this thread. Please give me something specific that the team would need to know and I will do my best to provide it.
Edit: to answer your edit question: sometimes it does but that isn’t the only thing that causes the crash, seemingly it is whenever you’re trying to leave the home lot to travel somewhere else.
Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Ep04.1assets.live-ep04.128
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? According to your forums xbox one doesn't allow sharing of saves.
What happens when the bug occurs? When playing my created households. But when I EA created households this doesn't happen. Crashes to black and then to xbox home screen no error code given.
What do you expect to see? I expect to play my created households that I created and built with items provided with your expansion packs.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After purchasing the cats and dogs expansion packs and stuff packs.
This started when I was below 80 sim households. I done all of the troubleshooting methods. I even deleted my saved game and started fresh. Hopefully this get fixed soon it is starting to make the game unplayable and is taking the desire to play away.
Edit By Crinrict: Added Tag to Title, adjusted title
- crinrict5 years agoHero+Hi @EMMS2025
there aren't necessarily answers in the bug forum as you're reporting a bug. With XB1 crashing there's often no solution unfortunately.
Please refer to this on how the bug forum works: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/7368632
If you require troubleshooting help it's best to post in the console forum instead: https://answers.ea.com/t5/Technical-Issues-Consoles/bd-p/the-sims-4-technical-issues-consoles-en. There's also many threads there with solutions you can try.
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