Forum Discussion

6 years ago

Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...

playstation

xbox

EA_Solaire
3 years ago
Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

simsplayer818

Hero

4 years ago

@helenajade863 I've got 42 add-ons. I found a lot of issues started too after the kits came out, specifically with crashing before it became unplayable on my Xbox one S. The friend who has my old console now has loads of games on it and it works like a charm so it was just the Sims. The first time I spoke to Microsoft they weren't helpful but I was lucky with the next one. I discussed adding external memory but he was actually honest and said not to waste my money as it may not have helped.
The corruption issue I was getting was linked to the library and I run 2 game saves, one is a backup. Perhaps a new save without using the library at all might help your issue. Microsoft recommended a full reset and then downloading all packs again for the error codes and the crashing. This did help, but I still switched to the series S.