Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Constantly (100%)
What is your current game version number? 1.33
What expansions, game packs, and stuff packs do you have installed? Get To Work, Get Together, City Living, Cats & Dogs, Seasons, Get Famous, Island Living, Discover University, Outdoor Retreat, Spa Day, Dine Out, Parenthood, StrangerVille, Luxury Party Stuff, Perfect Patio Stuff, Cool Kitchen Stuff, Movie Hangout Stuff, Romantic Garden Stuff, Backyard Stuff, Vintage Glamour Stuff, Bowling Night Stuff, Fitness Stuff, Laundry Day Stuff, My First Pet Stuff, Tiny Living Stuff, Nifty Knitting Stuff
Steps: How can we find the bug ourselves? There's no discernible trigger. The game will simply seize/freeze for maybe a second and then produce a PS4 error CE-34878-0 which forces the game to close. It happens randomly, seemingly whenever the game feels like it.
What happens when the bug occurs? As explained above, the crash produces PS4 bluescreen error code CE-34878-0, and asks for you to report the issue (which I have done, twice, attaching screenshot and video).
What do you expect to see? I would sincerely HOPE to be able to actually PLAY THE GAME, considering this constant crashing has made that impossible.
Have you installed any customization with the game, e.g. Custom Content or Mods? None, as this is console-related
Did this issue appear after a specific patch or change you made to your system? I have never once in my months and months of playing TS4 on PS4 ever experienced a crash until this sudden deluge following the November 10th 2020 release of patch 1.33, preceding the release of Snowy Escape.
Adding what little bit of info I can. The first time I loaded the game I spent nearly 3 hours messing with a lot; bulldozing, replacing, moving, building, buying, etc. and all was well. Returned to the game a few hours later (after powering down my console as I always have when I'm done playing) and crashed within 15 minutes while continuing to remodel the yard, and then again within 15 minutes after reloading. I had saved twice before then in anticipation of another crash, and I'm glad I did. Unbelievable, and absolutely unplayable.
This is quite possibly the most disheartening thing I could have started playing and experienced today. Looking forward to the new expansion, and this is how it's starting out? Here's to hoping this doesn't get left on the backburner, considering how many paying players this is effectively ostracizing.