Forum Discussion

mmmrald's avatar
mmmrald
Seasoned Newcomer
1 year ago

Forced update, lost save files

I’m on Xbox. The game has been loading slow and acting strange, which was already strange seeing as how it usually loaded fine, but today I got this EA Terms and Conditions screen after a forced update. It’s like my entire MULTIPLE save files no longer exist and it’s my first time booting up the game. I was deep in the current event, and it won’t show or load any of my old saves. To be clear, I played the sims last 2 days ago. It’s not like it’s been a year or two. 

2 Replies

  • mmmrald's avatar
    mmmrald
    Seasoned Newcomer
    1 year ago

    Ok i turned my xbox off AFTER UPDATING (i had reset it before the update because it wouldn’t load ANY game, more an xbox issue than anything) and my saves are back, i DO have my packs, but they made me go through all the “you just bought a pack” screens. confusing.

  • Kristronix's avatar
    Kristronix
    Seasoned Novice
    1 year ago

    I did the update yesterday with no problems until today!
    Today the game just quit to xbox dashboard after playing for about an hour. When I restarted the game I had to go through all the settings/agree EA Terms & Conditions to then find the only option was New Game!
    I then restarted the console and my saves are back but all my settings were default. I've had to go through too many splash screens about packs, like I don't know what they do after months of owning them.
    Then after restoring all my settings back to the way they were, including help/tips/quests being off, I go back to playing just to get a stupid quest about the handiness skill, on a sim with level 8. I quit the quest and now I'm hoping it's just the normal buggy game until April!

    And I still can't fish on Sulani :(

    Rant over, for now ;)