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Guess00789's avatar
Guess00789
Seasoned Rookie
8 days ago
Solved

Gallery Glitch

I saved a build on the gallery yesterday and when I went to download it to another save file, the build was gone. I don't understand. It uploaded, I double checked and it wouldn't let me save to my library after I got done uploading it to the public gallery cus it said this lot has already been saved to your library. Is there anything I can do or search or something to try to get it back. I spent almost a month on this build and like a dummy I deleted it off the one world I built it in and was gonna put it in my other save, but no it's gone. I took a screen shot after the upload. As u can see the library icon is grayed out. Also it has the blue wrench icon, which wasn't there before I saved it to the gallery.  I just don't wanna accept it's gone. 

  • Hi there,

    On your original save, is this lot still available in your library?

    That blue wrench means this build uses CC, so it wouldn't appear on the Gallery for console, as console does not support CC. Did you use any custom paintings in this build? Custom paintings will get tagged as CC when you upload them in the Gallery. 

3 Replies

  • Guess00789's avatar
    Guess00789
    Seasoned Rookie
    10 hours ago

    I just saw this. But no, the build is not in my library or the gallery. As a console user, i did use cc paintings from the gallery, but had someone using a pc check to see if the build was there but it's not visible to them either (even wit cc box checked). The build is just gone :(.  Not sure why this marked as solution? 

  • Guess00789's avatar
    Guess00789
    Seasoned Rookie
    10 hours ago

    I just saw this. But no, the build is not in my library or the gallery. As a console user, i did use cc paintings from the gallery, but had someone using a pc check to see if the build was there but it's not visible to them either (even wit cc box checked). The build is just gone :(.  Not sure why this marked as solved? It definitely is not solved. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi there,

    On your original save, is this lot still available in your library?

    That blue wrench means this build uses CC, so it wouldn't appear on the Gallery for console, as console does not support CC. Did you use any custom paintings in this build? Custom paintings will get tagged as CC when you upload them in the Gallery. 

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