Forum Discussion

OldTexasAggie88's avatar
2 years ago
Solved

Game doesn't display correctly

Game does not display correctly. It's as if the aspect ratio is set to 4:3 rather than the standard 16:9. Essentially the game screen is larger than the tv has room to show.

I found another thread that is supposed to address this. It was suggested to adjsut the setting on the console itself. I did that and it did not correct anything. 

Obviously there was an issue created when they ported this game to ps4. No other game i play has this display issue.

  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hi there @OldTexasAggie88,

    Have you tried adjusting the margins from the in-game settings to better fit your TV screen? From the main menu of The Sims, head to Options-> Game Options-> Other-> Adjust Margins and you'll be able to manually adjust the screen to fit your TV there. 

3 Replies

  • Game does not display correctly.   It's as if the aspect rario os set to 4:3 rather than the standard 16:9.  Essentially the game screen is larger than the tv has room to show.

    I found another thread that is supposed to address this.  It was suggested to adjsut the setting on the console itself.   I did that and it did not correct anything. 

    Obviously there was an issue created when they ported this game to ps4.  No other game i play has this display issue.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there @OldTexasAggie88,

    Have you tried adjusting the margins from the in-game settings to better fit your TV screen? From the main menu of The Sims, head to Options-> Game Options-> Other-> Adjust Margins and you'll be able to manually adjust the screen to fit your TV there. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,693 PostsLatest Activity: 3 years ago