Game packs

Question

Hey guys so I got the update on my ps5 it kicked 11 packs I have and they aren’t showing up anymore. I tried deleting the whole game and redownloaded all the packs and the 11 still aren’t showing up in my game at all. It says installed everywhere and I can’t download it from my ps app onto my console either. Any advice would be great thank you :)))

ea_solaire · Answer

Heya KGIRLGrounds​&nbsp;
First please try the following:

Restore the licenses on your console&nbsp;
Go to your&nbsp;Game Library&nbsp;
Scroll to&nbsp;Your Collection
Select&nbsp;The Sims 4
Scroll down to&nbsp;Add-Ons&nbsp;and locate your DLC here
Select the DLC in this list and select&nbsp;Install
When the download finishes, let your new content install and restart The Sims

Let me know if your content is showing as installed, but still isn't available in-game for you.&nbsp;