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popzy26's avatar
popzy26
2 years ago
Solved

Get to Work expansion randomly malfunctioning (PlayStation)

I have been playing with the PlayStation Get to Work expansion (amongst others) on my PS5 for quite some time, all was well. However now all of the content I had in my household and on my sims have ...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hi @popzy26 

    First, please run through the following steps to restore your licenses and be sure Get to Work is fully installed to your console:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

    If Get to Work is still giving you this error, be sure to let me know! 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @popzy26 

First, please run through the following steps to restore your licenses and be sure Get to Work is fully installed to your console:

  • Restore the licenses on your console 
  • Go to your Game Library 
  • Scroll to Your Collection
  • Select The Sims 4
  • Scroll down to Add-Ons and locate your DLC here
  • Select the DLC in this list and select Install
  • When the download finishes, let your new content install and restart The Sims

If Get to Work is still giving you this error, be sure to let me know! 

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