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Sara1803's avatar
Sara1803
Seasoned Newcomer
11 months ago

Get to work missing since Lovestruck update

Product: The Sims 4
Platform:Xbox Series X
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? EP12: 1.assets.live-12.76
What expansions, game packs, and stuff packs do you have installed? Lovestruck, For Rent, Horse Ranch, Growing Together, High School Years, Cottage Living, Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Holiday Celebration Pack, Werewolves, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Crystal Creations, Home Chef Hustle, Paranormal, Tiny Living, My First Pet, Laundry Day, Backyard, Kids Room, Romantic Garden, Spooky, Urban Homage Kit, Greenhouse Haven Kit, Bust the Dust.
Steps: How can we find the bug ourselves? Ever since the update that took place around when Lovestruck was released, it says that I don't have Get to Work. I uninstalled it but it won't let me reinstall it without buying it again.
What happens when the bug occurs? Ever since the update that took place around when Lovestruck was released, it says that I don't have Get to Work. I uninstalled the pack but it won't let me reinstall it without buying it again.
What do you expect to see? Get to Work
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

Ever since the update that took place around when Lovestruck was released, it says that I don't have Get to Work. I uninstalled the pack but it won't let me reinstall it without buying it again.

3 Replies

  • Sara1803's avatar
    Sara1803
    Seasoned Newcomer
    11 months ago

    I checked in my husband's, my daughter's, and my account and it's not showing on any of them as being purchased. I'm perplexed. I know we had it because I used the jobs in Get To Work a bunch of times. I'll have to contact Microsoft. 

    Thank you for your help.

  • @Sara1803 I've seen this happen to many players and it turned out it was available as part of an EA Play/Xbox Ultimate membership that had ended. But Microsoft should help you. Good luck, I hope you get answers.

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