Purchased pack not working???
So I purchased the Sims 4 City Living pack a while back and it worked fine for the longest time. But, a couple months ago, I noticed all my stuff from the pack suddenly disappeared from my inventory and from every build I had used it on. I can’t even access the world that came with it. But the pack (City Living) still shows that I own it. It just says I have to download to use. One, I’ve already downloaded it way back when I first bought it. Two, when I try to go see if it’ll let me download it doesn’t? As if it’s already installed. All my other packs work fine so I don’t understand. Please HELP
Hi BeZZlr
First let's be sure City Living is fully installed by following these steps:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
If you're still not able to access this pack, please let me know!
