Today I got a message that said something along the lines of my graphics being out of date. I played as recently as last week and I didn't have any issues with graphics. I don't know what steps to take. Currently, when I load the game, I can only see the bar at the bottom with the sim's information. The rest of the screen still displays the graphics from the loading page.
thatmoegul Thanks for the dxdiag, which shows there's an issue with the driver for your computer's graphics chip. Since the driver is in fact present, just not working correctly, you'll need to do a clean uninstall before reinstalling it. Here's how:
Use the newest driver HP provides for your system. Go here:
https://support.hp.com/us-en/drivers/desktops
Enter your serial number, choose your OS (just Windows 11 is fine) if asked, click All Drivers, expans Driver-Graphics, and grab the newest AMD driver by version number. The first number matters most, as in, 32 is higher than 31; after that, the last four numbers matter as a group (8000 is higher than 7999).
Once you've reinstalled the driver and restarted your computer, try to play, and let me know what happens.
Community Manager