Grey llama on apartment

@islaaaa11 

I've merged all your posts together as it sounds like you're seeing corruption in your current game save if these bugs are not occurring on a brand new save file. These issues can happen with very old save files and save files with a lot of played households.

If the save file has become corrupt, we wouldn't be able to restore it, as these files are stored locally to your console, however we can move your Sims over to a brand new save file instead so you can continue playing with your families. You can upload your current played families into the Gallery and then download them into a brand new save file and play with them there- do the same for any lots or builds you want to carry over to the new save file as well. However, doing this will reset these Sim's relationships with anyone outside of the household, and will remove any items in their inventories.