Help! Missing Gallery! No Grim's Event at all!
Please help! I am on The Sims 4 on PS4 on the free base game version and my Gallery is missing! It is not available at all, the tabs at the top of the screen with options for The Gallery and My Profile are no longer there. My Library is still there but I have no ability to download anything from The Gallery! Access to My Profile is also gone! Additionally, the Grim Reaper's Event did not show up in LIVE Mode at all! This is incredibly frustrating. Everything I planned to do with the game today is completely unavailable. Just updated the game today October 11th, 2024. On my PS4 it says The Sims 4 Version 2.00 installed 55 minutes ago.
Persistence paid off this time. My game glitched, but I was able to solve it. Just in case this happens to someone else, I want to detail what triggered the glitch in my opinion and what solved it for me on console. I hope this does not happen again! First, I turned my game off without saving anything, (don't save or exit to main menu, just close the app) then checked my internet connection, went to the Playstation Store, then exited it. (Since you need the internet working in order to navigate the store, I do this when the internet connection seems to be the primary issue.) Then, I reloaded my game and this time the Grim Reaper's Event pop-up finally showed up. Next, I started a new game. That sent me back to CAS Mode, and this time, the tabs were available again. What a relief. I am going to overwrite the older save file I last loaded up because the Grim Reaper's Event did not show up on that save. So far, the Grim Reaper's Event works fine with newest save files. Another thing I noticed is that pop-ups sometimes impair the Grim Reaper's Event. This is the second time Grim's Event did not show up after a pop-up ad for the new pack pre-order or a pop-up from buying a pack. Hopefully, my Sims 4 glitches and issues are resolved now on this version, but I need to play it for a while to confirm that. Hopefully this post can help someone else. Will attempt saving a family on the Gallery now to make sure uploading works properly. This glitch can be triggered by a weak internet connection, the pop-up ads or notifications for a new pack purchased, or by using an older save file.