Forum Discussion
4 months ago
@Xemisa2World Hi I had this happen a few months ago, I had to do a complete uninstall and reinstall of the game and all dlc (but whatever you do don't delete application save data from within the ps4 settings menu or you'll lose all your sims save files) go to your sims game on the ps4 home screen, press options and uninstall from there. Unfortunately I lost the save file I was playing when it corrupted ☹️ but the game will work again. I was very anxious when it happened so I hope this helps.
- Xemisa2World4 months agoRising Adventurer@RheaFallout Thank you so much! Reading your solution gave me hope. I am back on the game now after a battle with it not loading, then a blue screen, then a black screen, then finally it loaded, the Reaper's Rewards screen popped up, it asked me to confirm EA License, then I had to adjust my screen to my TV again and sit through all the DLC/packs introduction screen pop-ups. I am attempting to save to Gallery now. I have more to say on this solution, because I used your answer, but with a slight adjustment. Want to make sure it works, then will write promptly about what I did. Thankfully, you gave enough information to help me figure it out. Hopefully, I am back.
- Xemisa2World4 months agoRising Adventurer
Unfortunately, it shut down again and said corruption. This is very frustrating.
- simsplayer8184 months agoHero@Xemisa2World Hi there please take a look at the attached post with tips from EA for what looks like the same issue.
https://answers.ea.com/t5/Consoles/Sims-4-corrupted-file/m-p/13603760#M24109
Hope this helps.
About The Sims 4 Technical Issues - Consoles
Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,076 PostsLatest Activity: 14 hours ago
Recent Discussions
- 4 hours ago
- 10 hours ago
- 16 hours ago
- 16 hours ago