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Xemisa2World's avatar
Xemisa2World
Rising Adventurer
10 months ago

Help! Sims 4 PS4 Suddenly Shut Down Data Corrupted!

The Sims 4 on PS4 suddenly went to the following blue screen and would not load up again: Is it possible to have the game running again by deleting the Autosave, or is it necessary to delete and down...
playstation
xbox
Xemisa2World's avatar
Xemisa2World
Rising Adventurer
10 months ago
@simsplayer818 Also, after comparing notes with @RheaFallout, both of us were on PS4 using Lot Challenges when our issues happened. The Mold Challenge and Off-the-Grid Challenge independently may be triggering this issue. I hope that can join a report for the Reaper's Rewards Event, at least on PS4. I am also speculating on whether or not some glitches related to the Reaper's Rewards are caused by For Rent or High School Years objects or features. Additionally, the newsletters or mailbox may have something to do with glitches during this Event.
simsplayer818's avatar
simsplayer818
Hero
9 months ago

@Xemisa2World  there is an open bug report for Off Grid lots in our bugs section here:

https://answers.ea.com/t5/Bug-Reports/OPEN-Off-the-grid-lot-challenge-keeps-lot-from-loading-Error-109/m-p/14051036#M293494

I can't find an open bug report for the mold challenge with the exact problem you describe but you can start a new one in bug reports, here's the index for you.

https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs

You might have done one before but if not, just select New Topic. It should prompt you with a bug template to fill in. It's important to list your packs (or the ones you don't have if you have most of them) so they can replicate it. Also explain that you've already been through console troubleshooting.

There are issues with the mailbox with the Reaper Event and they are testing a fix that could be rolled out soon, in fact I think we can expect a few fixes for the event soon but there's a tip from EA to replace your mailbox with the "Ol' Rusty Mailbox". You can try that if you want to. The other bugs for the Reaper Event are here:

https://answers.ea.com/t5/Bug-Reports/READ-FIRST-Reaper-Rewards-Known-Issues-List/m-p/14176425#M299962

Hope this helps.

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