Highschool PS4

I purchased the highschool pack back in december but it hasn’t worked since i got it. I can go to school fine go to class but I can’t protest I can’t go to prom I can’t go to prom pregame. the events don’t show up at all. now my cafeteria worker is gone too??? I have 4 kids in sims this is my last child in highschool and i still have yet to go to prom…. so disappointed in EA its not even funny this **bleep** has not worked for months even before i got it….