@EA_Arrenai Didn’t work but I solved my problem by disabeling my PS4 primary device activation and re-activating it. Thx for the support!
@Kushiinas Hope this helps you as well.
@jacynta7715 Did you find a solution? I have the same problem with the expansions get together en get famous
EA Staff (Retired)Sul sul, @kushien and @Kushiinas.
Which consoles are you trying to install onto? Are you on Xbox One or PlayStation 4?
Arrenai 🐱
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@EA_Arrenai Thx for answering! I’m on PlayStation 4!
EA Staff (Retired)Thanks for the reply, @kushien!
Since you're on PlayStation 4, let's first try checking your Library in the Purchased folder. Once there, check for the game and see if the addons show there. It may be that the DLC is missing a recent update, so the update may need to be manually triggered.
Another thing that can help is to try to restore licenses on the console. If something is registering as owned but not owned, it can help sync that information with PlayStation's servers. You may also want to power-cycle your console afterwards.
Please give that a try and let me know how it goes.
Arrenai 🐱
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