I cannot load a specific save on my Ps5 edition.

I’ve been trying for a couple days to get a specific save to load off of my PS5 Sims 4 edition. I have gotten two other loads to play, but just not the specific one I want to actually play. I have restored licenses four times, I have restarted my PS5 countless times and I have even deleted the Sims 4 and re-downloaded it. I also tried instead of using autosave to load, I used the last manual save I made. For about a week, I have been having problems with loading in, but I was able to shut down the game, restart the ps5 and do it again. Probably did that once or twice every session. Now it just straight up won’t load at all. Last time I played, all of my sims were frozen in place and resetsim was not working. It gets stuck at a specific spot in the load screen (see picture). A couple days ago, I did buy the spa day pack and then there was a giant update after I downloaded that for more context. Not sure if that’s a coincidence or if the new update was causing issues? Maybe it’s because the save is a legacy and there’s just too much stuff going on for the game to handle? There are other things I have tried to do in the actual game using a couple of different sims to get their way into the build at least and try to “switch control to” the other household. 

TL;DR I have exhausted all efforts known to myself that would work to get a specific save to load. Seeking out other options, people who have had this issue, or for EA to step in and fix the game.