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Castroplane's avatar
Castroplane
3 years ago
Solved

If I unlink my EA Account from my PSN account, will I lose my Sims 4 saves?!?

So I want to unlink my current EA Account from my PSN Account, and then later create a new EA Account to associate with that PSN.

Will I lose my saves from Sims 4? My households and builds?

Or will I just lose the gallery?

playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey there @Castroplane,

    All your save files are stored directly onto your console- those aren't tied with your EA account so you won't lose any saves, households or builds if you unlink your account. 

    For the Gallery however, anything that's been uploaded online would be reset and lost, but anything saved in your Gallery to your offline library section instead is again stored locally to your console and would still be accessible when you unlink. 

    There are some risks included with unlinking your PSN ID from your EA account, so be sure to read over the article here before you decide to unlink anything. 

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey there @Castroplane,

    All your save files are stored directly onto your console- those aren't tied with your EA account so you won't lose any saves, households or builds if you unlink your account. 

    For the Gallery however, anything that's been uploaded online would be reset and lost, but anything saved in your Gallery to your offline library section instead is again stored locally to your console and would still be accessible when you unlink. 

    There are some risks included with unlinking your PSN ID from your EA account, so be sure to read over the article here before you decide to unlink anything. 

  • Castroplane's avatar
    Castroplane
    3 years ago

    @EA_SolaireHey! Thanks for the answer!

    I read that article you sent, and in the risks list, it appears that I can lose acess to my "games"? But the game is in my PS4, how could I lose access to it?

    And in this case, the EA Account that i want to unlink is an old account in which I only play base game Sims 4
    So, by unlinking, and by creating a new EA Account, the only thing I will lose is the online gallery in the game?

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Castroplane 

    That more relates to any PC games on your EA account- your EA games on your console are tied with your PSN account so unlinking wouldn't cause you to lose access. 

    It may be a better option for you to update the email on your account to your newer one rather than unlinking and relinking- is that an option you've looked into instead? By unlinking, all your Gallery uploads would be reset- so any builds or households you've uploaded, and any followers you have would be gone. The only thing that would still be there would be builds or households saved to the local library in your Gallery. 

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