Forum Discussion
8 Replies
- EA_Solaire1 year ago
Community Manager
Hello,
What platform are you playing on? Are you seeing any error messages?
- ishababy341 year agoNew Novice
I'm on the ps5, it is working now but now my add-ons aren't working
- EA_Solaire1 year ago
Community Manager
Try the following to be sure all your DLC is fully installed:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
- ishababy341 year agoNew Novice
I don't see where it says DLC
- ishababy341 year agoNew Novice
Once again I can't get out of of manage worlds after updating everything
- ishababy341 year agoNew Novice
Sims will only work if my add ons aren't there otherwise I’m stuck on manage worlds & the message said game data incomplete
- EA_Solaire1 year ago
Community Manager
Are you seeing any error messages or error codes other than the game data incomplete error?
Have you tested a brand new save file as well?
- ishababy341 year agoNew Novice
No & no