Forum Discussion
8 Replies
- EA_Solaire9 months ago
Community Manager
Hello,
What platform are you playing on? Are you seeing any error messages?
- ishababy349 months agoNew Novice
I'm on the ps5, it is working now but now my add-ons aren't working
- EA_Solaire9 months ago
Community Manager
Try the following to be sure all your DLC is fully installed:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
- ishababy349 months agoNew Novice
I don't see where it says DLC
- ishababy349 months agoNew Novice
Once again I can't get out of of manage worlds after updating everything
- ishababy349 months agoNew Novice
Sims will only work if my add ons aren't there otherwise I’m stuck on manage worlds & the message said game data incomplete
- EA_Solaire9 months ago
Community Manager
Are you seeing any error messages or error codes other than the game data incomplete error?
Have you tested a brand new save file as well?
- ishababy349 months agoNew Novice
No & no
About The Sims 4 Technical Issues - Consoles
Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,840 PostsLatest Activity: 6 years ago
Community Highlights
Recent Discussions
- 16 hours ago
- 3 days ago
- 3 days ago