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ishababy34's avatar
ishababy34
New Novice
9 months ago

Managing worlds

I have been trying to play my sims but each time I press resume or play it takes me back to manage worlds

8 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hello,

    What platform are you playing on? Are you seeing any error messages? 

  • ishababy34's avatar
    ishababy34
    New Novice
    9 months ago

    I'm on the ps5, it is working  now but now my add-ons aren't working

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Try the following to be sure all your DLC is fully installed:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims
  • Once again I  can't  get out of of manage worlds after updating everything

  • Sims will only work if my add ons aren't there  otherwise I’m stuck on manage worlds & the message said game data incomplete 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Are you seeing any error messages or error codes other than the game data incomplete error?

    Have you tested a brand new save file as well? 

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