My data repeatedly corrupts

Question

Every time I open the game, i get a pop up that says my data is corrupted, and I lose everything in my library. I'm on PS5, and luckily I have PS plus, so im able to retrieve the things I lose, so I download my latest cloud save, only for most of my hairs, clothing, and makeup to be missing from all of my saved, created sims dispite gaving all of my dlc installedI'm also unable to save in CAS, and if I attempt I get stuck on an infinite saving screen that never saves no matter how long I leave it. I can't say anything about gameplay or building as im mostly a CAS player, so the game has been quite literally unplayable for me. I made a post on reddit and have searched the internet for answers, but have been unable to find anyone else facing this issueI have almost all the dlc installed except like, two stuff packs and several kits, and im on the latest update. Ive even deleted and re-downloaded the game and all my packs several times, and am doing it again as we speak. I've also already restored my licenses several times as well. I have had a very rough two weeks, and want nothing more then to make (and actually be able to save) some new fairies and sims and get away from it all for a while, but I can't. I just want to be able to play the game

ea_solaire · Answer

Hi ashenalways​ ItzThe10thDoc​&nbsp;
What's the exact error message you're seeing when this happens?&nbsp;

itzthe10thdoc · Answer

EA_Solaire​ I don’t remember the specific statement but it was a pop up saying something about there being corrupted data and all corrupted data being deleted.&nbsp;

itzthe10thdoc · Answer

Same thing just happened to me I don’t have play station plus but everything in the library is gone now and I don’t know what to do except maybe sob is there another way besides the play station plus subscription to save everything&nbsp;

ashenalways · Answer

Yeah, what doc said

ashenalways · Answer

Not to my knowledge unfortunately. Even if you did get a PS plus subscription, it wouldn't save anything because its cloud save would be after you loat everything. I am so, so sorry for your loss