My expansion packs are now saying not owned xbox one

Question

Iv been playing on my console for awhile now iv bought a few packs and now i started my game up today and there saying not owned. Iv tryed to clear the cache and Iv restarted but nothing is fixing it.&nbsp;

ea_solaire · Answer

Hey there&nbsp;@e666710,

Please follow these steps to be sure all your content is fully installed to your console:

Highlight The Sims on the dashboard
Press the Menu button on the controller
Select "Manage Games and Add-ons"&nbsp;
You should see an option here to "Install" your DLC

If you're still not able to access your DLC once you've tried this, let me know!&nbsp;

k2qt3y6rhr8y · Answer

Hey I’m having this issue&nbsp;

votableash82 · Answer

Same here. I lost my Eco Lifestyle and Horse Ranch packs so I restarted my xbox and those two came back but then I lost Realm Of Magic.&nbsp; I had 5 sims without clothing and another 5 bald heads.&nbsp;

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My expansion packs are now saying not owned xbox one

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