Re: Can’t use gallery - content was created with newer game version error

I'm still waiting for the update on Xbox. I'm getting so annoyed cause it's crashed my whole game to the point it's unplayable. Also wiped all of my previous save files and am unable to download anything 

Still waiting on an Xbox update. Can't place anything new from the gallery.

Hello? Are you working on it?!

This whole thing stinks.  Are they even working on it?  No one says anything about it and it's really irritating too.  

I am a ps5 user and have not gotten the Update of 2.13 for sims 4. I've been waiting for a week or more now..at least since it came out on the 27th of may!. Same as other people I have uninstall and restarted but nothing!!! I don't play with mods just the testing true cheats!!! I'm sure we all would like our sims 4 update of 2.13 before nature calling events starts or before anything else happens with this fairy stuff!!!

Please Please!!! Help us!!!

Still no update and anything you download on the gallery won't work because we dont have the new update 😒 

I'm not sure I want the patch after reading all the bugs computer players are getting

I wonder if this is why I’m not able to use certain things on the gallery. I keep getting a message that says “Cannot place content because it was created with a newer version of the game. Restart your game to check for updates.” I thought I had messed something up. 

Yeah no update still. Is there an estimate on when it’ll be up? 

Yeah I don’t have the newest update either. They didn’t release it for us because apparently there were issues in testing or something. But I hope they fix all the stuff wrong with the game before the new pack comes out. Us console players never get any love 😒

Exactly we don’t get custom content or mods but it’s like we’re a after thought because we play on consoles instead of pc I don’t even want a pc so I would like help on when we are getting the new update 

I can’t get the newest update that came out on 5/27/2025 I’ve been checking every day for the update but still haven’t gotten it yet I need help I play on a PlayStation 4 with no mods or cc can someone please help me I just need help I need the new update so I can play I don’t like feeling like because I’m a console player I don’t matter this game is my escape from terminal cancer and I want to be able to play again but I can’t because of the constant lagging and freezing every three minutes and corrupt saves files some please help me 

I was just wondering if there is any news about the latest patch update for console players since something happened to were console players couldn’t get the update so I’m just checking to see if console players are getting the update soon or no please help I would like to update my game so that I can play 

Hi just asking when does the sims 4 on console get updated there no updates. 

EA said there was an issue for console update, same for playstation, it'll be released at a later date 

It appears the patch was delayed for console users.  Here is a link to the patch notes that indicate this:

Performance updates and bug fixes! | EA Forums - 12190681

The newest update on May 27th, 2025 isn't showing up on xbox series x so I can't update my game. I've deleted everything, restarted, and it still won't update.

Also wondering when console players are getting this update. I swear we never get any love. There’s so many issues happening with the game, we should honestly be the easiest people to give updates to considering we can’t use mods ect 🫩

I have a console I’m a sims 4 player on my ps4 and the new update came out and there was a problem within the update that console players weren’t able to get the new update so I’m wondering on if the issue is being resolved so that all of us console players can get the update. Because I feel like I’m not cared about being a console player we just barely got puzzles and Crosstitch in full color instead of grayscale. I love the sims 4 it’s the only game that I play and I love my game so much that I have bought every single game pack all the kits and stuff packs and every single expansion packs that have came out I just want to have the update for my game and I would love for my game to stop freezing every few minutes and extreme lagging issues and corrupted save files I’m constantly having to restarting my game and legacy files 

Hi Meatballpower80​ 

I merged your post with your other post.

When is console getting the new update that came out on 5/27/25 because every time I turn on my game to see if there’s an update it’s not showing any updates are there for my console so I’m just trying to find out when is console getting the update?

Hi Meatballpower80​ 

I spit your post from the other as that was 6 years old.

As per patch notes there were some issues they need to test still. Don't think there was an ETA given

Note: The PlayStation and Xbox versions of today’s update ran into an issue during final testing and will be delayed. We are working hard to get this update to our console Simmers as quickly as possible. Thank you for your patience!

I’m a console player and I still have not gotten the update yet because I heard that something went wrong with the update for console have yall been able to fix it and roll it out to us console players because I haven’t gotten the update yet just wondering if it’s still going to come out for console gamers 

I have a ps4 and I still haven’t gotten the newest patch update yet I’m just wondering why console players aren’t getting the new patch update or update because they said something went wrong I was wondering when will it roll out to console players 

I dont think that is really a solution.  Also the link did not work.

Thank you for letting me know 😃 I've been playing a game on switch lately so didn't want to unplug all that from my TV to set up my PlayStation if there wasn't an update. I'm very lazy after work 😂