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MetalOtaku12's avatar
MetalOtaku12
Seasoned Newcomer
7 days ago

My Sims 4 game on console won't update

So I play sims 4 on my Xbox one as I don't have a laptop that would be able to run it. Problem is, since a month ago, whenever it comes up with "game recently had an update, this will restart the game" and it gives you the option to pick yes or no. Well, I've been choosing that option, I've done it so many times by now and each time it restarts, no update. I still have the old loading screen from months ago and none of the new features from the updates. Help?

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi MetalOtaku12​ 

    First let's try the following:

    • Press the Xbox button to open the guide.
    • Select System > Settings > System > Updates & downloads.
    • Select Keep my console up to date for console and Keep my games & apps up to date for games and apps.


    If you're still not getting the recent update, please fully uninstall and reinstall The Sims 4. 

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