Forum Discussion

AmurMoo's avatar
5 years ago
Solved

'Plan outfit on mirror' closes my game

Has anyone had this?

I'm on Xbox and my game runs fine, extremely laggy since yesterday (when they added the new courtyard kit)

But the game runs and works until I press on the mirror (the floor mirror from University) then my game just goes to the select world screen and has an error message appear saying I couldn't save my game?? 

Attached a video - you can see the lag 

  • @AmurMoo Thank you for going through the link. This may be tied to a known issue, but there are a few things we can try. 

    Error code 22 for the Sims 4 often means that the game is having a difficult time loading the files. Rebooting or power-cycling the system can often resolve this. Could you try completely shutting down your Xbox, unplugging it from the wall for 30-60 seconds, and then starting it back up? 

    Let me know if this issue persists after this. 

    Thanks!

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    @AmurMoo Thank you for going through the link. This may be tied to a known issue, but there are a few things we can try. 

    Error code 22 for the Sims 4 often means that the game is having a difficult time loading the files. Rebooting or power-cycling the system can often resolve this. Could you try completely shutting down your Xbox, unplugging it from the wall for 30-60 seconds, and then starting it back up? 

    Let me know if this issue persists after this. 

    Thanks!