PS4 sims 4 controls issue

I'm having issues with the controls, one Minuit I'm trying to look through items to buy then the curser jumps around the screen on different icons

also I'm trying to create sims and it just won't let me change the gender, it just again keeps jumping to the main icons around the corners of the screen :/ 

am am I doing something wrong or is this the way it is because it feels like the game just isn't finished and needs more work! Feels like the game can't understand that I'm in a tab creating a sim and just wants me to either add another sim or take me back the the world icon, driving me mad