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eternalrainn's avatar
eternalrainn
6 years ago

[PS4/XB1] Long Loading Times Entering The Game

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Versi...
playstation
xbox
drterminator015's avatar
drterminator015
6 years ago

My game has been taking a good 10 minutes to load the home screen and when in game it freezes and Sims take ages to do tasks

  • PoptartJuniper's avatar
    PoptartJuniper
    Hero (Retired)
    6 years ago

    @drterminator015 I've moved your post to the thread with others experiencing this issue. Load times for the game are upwards of 6+ minutes. 

    In the meantime there's some general troubleshooting you can do 

    1. Turn off Your system completely

    • Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    • Unplug the console's power cable. Wait 10 seconds.
      Important Be sure to wait at least 10 seconds. This step resets the power supply.
    • Plug the console power cable back in.
    • Press the Xbox button on your console to turn it on. 

    2. Check your hard drive space XB1 

    A bug thread is also here [XB1] Game Takes Too Long To Progress To Loading Screen that you can read through. @SimQARobo Has several troubleshooting and questions throughout the thread that you can go through.

    For your in game delay this thread covers some troubleshooting for it FAQ - Sims 4 Console Autonomy and Simulation Lag

    Please also refer to the bug threads for current issues. [Read First] Compiled list of reported Issues. 

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