Forum Discussion

kendratti's avatar
kendratti
New Novice
25 days ago
Solved

PS5 – First-Time Setup Screens Appear Every Launch

Hi, I’m having an issue with my game on PS5 (digital PS4 version, no disc). Every time I launch the game, it behaves like it’s the first time opening. On every launch I get: EA User Agreement Scr...
  • EA_Solaire's avatar
    24 days ago

    Hi kendratti​ 

    From the main menu of The Sims, please head into Game Options-> Other and be sure the Online Social Features Access box is checked. You'll also want to be sure your gamertag is linked with your EA account here.