Forum Discussion

New Novice

2 days ago

PS5 – First-Time Setup Screens Appear Every Launch

Hi, I’m having an issue with my game on PS5 (digital PS4 version, no disc). Every time I launch the game, it behaves like it’s the first time opening. On every launch I get: EA User Agreement Scr...

playstation

EA_Solaire

Community Manager

17 hours ago

Hi kendratti

From the main menu of The Sims, please head into Game Options-> Other and be sure the Online Social Features Access box is checked. You'll also want to be sure your gamertag is linked with your EA account here.