Forum Discussion
@632vozy4cru2 @flcl999 & @iamsweetmystery
Please be sure your game is fully updated with the most recent patch - this would be patch 1.84 for console.
You can follow these steps to check that your game is fully updated:
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
If you are fully updated, please be sure you're entering a description for your lots prior to uploading them. Let me know if you still have issues after trying this!
@EA_Solaire - It is updated. It won't access the Gallery on PS4 without being updated. It instructs you to update in order to access online features as soon as you start up the game. I didn't try to upload a Lot. It was a single-Sim household. Something I've done dozens of times before. That's why I posted this. I'm a regular Gallery contributor and this is not normal.
- iamsweetmystery2 years agoSeasoned Ace
Still happening. This very moment I'm attempting once again to upload my Sim to the Gallery. The spinning plumbob wheel just keeps on spinning and I can't back out of it.
- EA_Solaire2 years ago
Community Manager
Hi all,
Please provide the following information so we can look into this issue a bit further:
Your PlayStation Network ID:
What content you're trying to upload, i.e. lots, households, rooms:
Your current game version:
Thank you!
- 2 years ago
@EA_Solaire I have updated & restarted my console. I am still having the same issue. I am able to save floor by floor, with it erasing things unfortunately & ruining the layout, but not able to save as a whole. I’m also able to save families/sims still. Just not this particular lot.
My PlayStation id is P0W3RsNufGirl_
I’m trying to upload a selfie museum I made that is 5 MB in size. No closed rooms technically, because they are open to hall. 2 bathrooms.
Version 1.84
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