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Qthemastermind's avatar
Qthemastermind
2 months ago
Solved

PS5 Sims 4 Cats &Dog causing issues

Going from PS4 to PS5 digital version. Unable to play Sims 4 because Cats and Dogs (bundled with disc) is causing a Game Data Incomplete error. I am unable to restore / download the Cats & Dogs as i...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    2 months ago

    Hello @Qthemastermind 

    If you own Cats & Dogs on the disk version, you won't be able to access that pack with a digital only PS5. You'd need to repurchase a digital version of Cats & Dogs to continue playing on your PS5. 

    Cats & Dogs in the PlayStation Store is currently bundled with My First Pets Stuff, and the cost of this bundle is the same as purchasing Cats & Dogs DLC on it's own. With this bundle, you will automatically get My First Pets Stuff in addition to Cats & Dogs.

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hello @Qthemastermind 

If you own Cats & Dogs on the disk version, you won't be able to access that pack with a digital only PS5. You'd need to repurchase a digital version of Cats & Dogs to continue playing on your PS5. 

Cats & Dogs in the PlayStation Store is currently bundled with My First Pets Stuff, and the cost of this bundle is the same as purchasing Cats & Dogs DLC on it's own. With this bundle, you will automatically get My First Pets Stuff in addition to Cats & Dogs.

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