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FinalBossNyuma's avatar
FinalBossNyuma
8 years ago

Re: Lots and Sims not saving to library - PS4

So deleting some saves from the library helped you to save more things, too? I had no idea if what I did was a complete fluke or not, but at least now there's that tiny chance of being able to save things. Maybe I should try it again & see if it works better for me.

19 Replies

  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    8 years ago
    Yes it worked great find from you mine does seem to be deleted one was able to save one but surely it can't be a limit ive only got 25 saves not inc ones that came with the game be interesting to see how many saves other people have
  • AncientHylian's avatar
    AncientHylian
    8 years ago

    I only had maybe eight saves of my own when the library stopped saving. I even deleted a few things and tried to save something new, and that didn't work.  My library was totally broken โ˜น๏ธ

  • Anonymous's avatar
    Anonymous
    8 years ago
    Same. It doesn't matter how little is in my library, nothing saves properly.
  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    8 years ago
    Its so confusing everyone has different answers mine will save as long as I delete an old save i still have about 20 broken blue saves that wont delete
  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    8 years ago
    Guys so many of us are having this problem now ive seen alot of people on forums and twitter not being able to save to library surely now they must have to do something about it
  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    8 years ago
    I just received a message from them saying they are having trouble reproducing it but that they are still trying and understand how important it is.
    The trouble is we all have the same problem but no same reason for why it happened mine acts like storage is full for others it doesn't
  • AncientHylian's avatar
    AncientHylian
    8 years ago

    Well that is a little strange. I can understand why it's taking them longer to figure out since there's no apparent reason for it. Thanks for the info, @mumofharry! 

  • AncientHylian's avatar
    AncientHylian
    8 years ago

    Right, I'm not having the issue currently. Uninstalling it did make my library work again. I'm still interested in this topic though because now the game will sometimes crash whenever I try to open the library, which it has never done before, so I think there is still something wrong with it. So I want to see if EA says they found a fix that helps the crashing, and fixes your problems, too. I wish uninstalling the game had worked for you! I guess I was just lucky ๐Ÿคจ I can deal with the game crashing once in a while versus not saving at all. 

  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    8 years ago
    Ive not tried to uninstall im better off than the others though cos as long as i delete a save i can save a new one but im limited to about 26 its sounds like unless they can reproduce it they don't know what's causing it
  • AncientHylian's avatar
    AncientHylian
    8 years ago

    Yeah, it seems like we're all having slightly different issues. All of them to do with the Library, though. Hopefully EA comes up with a fix soon. 

  • FinalBossNyuma's avatar
    FinalBossNyuma
    8 years ago
    I also hope that they're able to find the fix for this problem soon. There's so much that I want to do & build but choose not to until this is resolved. But @mumofharry you've been so diligent & helpful, you inspired me to resuscitate my dead twitter account to follow the sim gurus there & see their progression in different areas. It's informative to see how all of us came to experience this glitch, but I wish we were all as fortunate as @AncientHylian in that reinstalling our application data would help our libraries to save again. ๐Ÿ˜
  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    8 years ago
    Thank you @FinalBossNyuma for the kind words it's good to be able to talk to others having the same issues @SimGuruNick is the one who deals with in game problems and any additional information you can give him will help
  • FinalBossNyuma's avatar
    FinalBossNyuma
    8 years ago
    Hey everyone, in a related thread about this same issue that BTGBB linked in the OP, SimQA_Icarus asked if any of us quit the game without saving after adding saves to the library at any point, as he says the library apparently doesn't have its own autosave feature & the regular autosave doesn't apply to it.

    Some people have already said that they were saving but still ended up experienced problems anyway. I was saving my game, too, at first, but then at one point I stopped because I thought I didn't need to & experienced issues shortly after that. If you'd like, please share your experiences with him in that thread just in case there's any chance that this might push them in the right direction in regards to finding a fix for this serious problem.
  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    8 years ago
    I always save my game plus surely if that was the case it wouldn't do it all the time mine will save if i delete a save we all seem to have been doing different things before it happened which makes it harder to find the cause
  • Anonymous's avatar
    Anonymous
    8 years ago
    I also save my game every time without fail.
  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi everyone,

    The team has been looking into your issue and wanted to let you know the following:

    Maxis is aware that some players may have reached the limit of creations they can save to My Library on PlayStation 4. While your creations will show in My Library while the game is running, the limit can cause some of the creations to disappear when the game is restarted. The team is currently working to improve and increase save space in My Library to allow more creations to be saved.


    In the meantime, if you want to save a new creation, you may need to remove a prior creation. Removing a creation that shipped with The Sims 4 on console will not increase the My Library save count available to you.

    Thanks!

    -Mai

    (I know this is not the solution, but marking this post as such for visibility ๐Ÿ˜‰ )

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