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EA_Solaire
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2 years ago

Re: Missing packs from Sims 4

Hi @l3l3_tH3Aw3sOM3 

Please try the following to be sure all your content is fully installed to your console:

  • Restore the licenses on your console 
  • Go to your Game Library 
  • Scroll to Your Collection
  • Select The Sims 4
  • Scroll down to Add-Ons and locate your DLC here
  • Select the DLC in this list and select Install
  • When the download finishes, let your new content install and restart The Sims

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  • l3l3_tH3Aw3sOM3's avatar
    l3l3_tH3Aw3sOM3
    11 months ago

    I have done that, many different times. I've checked the store. Everywhere. Everytime I go into the store it says I have to buy it when I've already gotten these add-ons.

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