Re: Preodered game, but im missing perfect patio stuff

Just checked that link while logging in with the email address i have registered with my xbox gamertag and it still said $9.99, I also tried clicking the perfect patio icon on the game menu, which is also having me go to the microsoft store and says to pay $9.99.

Just some more info, i preordered an actual disc copy not a digital download, should my game have shipped with a card or a code somewhere?

Oh, that does make a difference, @jms2014. The retailer should have given you a code. How you get it depends on where you bought the game. Please, check your receipt, email,... 

-Mai

If I don't see anything on my receipt/email, should I be reaching out the the retailer (best buy) or is there something EA can do? I ordered this online

I'd think your best bet would be to contact Best Buy. Could be that the preorder bonus was console exclusive but I have no idea about that. Also could depend on what region you are in. At any rate, the folks at best buy should be able to give you some sort of answer.  Be sure to come back and say what the results were. 

Thanks for the reply, I'll go ahead and contact bestbuy tomorrow i guess - according to the add preordering the console should have came with a free perfect patio stuff, which is what i did.

Hi again @jms2014,

@vyvexthorne is right, best thing in this case would be contacting Best Buy so they can explain where to find your code 🙂

Good luck!

-Mai