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AncientHylian's avatar
AncientHylian
8 years ago
Solved

Sims 4 Ps4 Phone Issue

A problem with the phone? When I tried to "plan a social event" the game crashed. Is there another way to throw parties?
playstation
xbox
  • AncientHylian's avatar
    AncientHylian
    8 years ago

    Hi there, thank you for the reply! 

    Actually, I'm assuming this was a one time thing, because I tried to plan a social event with a different household and it worked fine. So then I went back to my original household where the game crashed before, and my sim was able to throw a party without a problem. Hopefully it won't crash again for my toddler's birthday party!

    But yes, originally I was trying to throw a wedding, and as soon as I pressed x on "plan a social event" the game crashed. There was an error code, but I didn't write it down. Sorry! :P So I bought a wedding arch and threw one that way. I will let you know if it happens again and try to get the error code! Thank you for the reply 🙂

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @AncientHylian,

Welcome to Answers HQ!

Sorry to read your game did that, did you get to choose which event you wanted to organize? If a wedding, you might be experiencing this issue: https://answers.ea.com/t5/Bug-Reports/PS-XB-Wedding-planning-crash/m-p/6466094/highlight/true#M53729

If so, please, let us know and I will merge your post in that thread.

Otherwise, could you try to plan a social event with another household that lives in another lot? Still crashing? Could you share the error code you get when the game crashes?

Thanks!

-Mai

AncientHylian's avatar
AncientHylian
8 years ago

Hi there, thank you for the reply! 

Actually, I'm assuming this was a one time thing, because I tried to plan a social event with a different household and it worked fine. So then I went back to my original household where the game crashed before, and my sim was able to throw a party without a problem. Hopefully it won't crash again for my toddler's birthday party!

But yes, originally I was trying to throw a wedding, and as soon as I pressed x on "plan a social event" the game crashed. There was an error code, but I didn't write it down. Sorry! :P So I bought a wedding arch and threw one that way. I will let you know if it happens again and try to get the error code! Thank you for the reply 🙂

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Glad to read you are hosting birthday parties with no issues, @AncientHylian! 🥳

    I'm marking this as solved for now then, but please, don't hesitate to let us know if it happens again and I will un-solve it.

    Happy birthday to the little one!

    -Mai

    • AncientHylian's avatar
      AncientHylian
      8 years ago

      Thank you very much! Yes, I'll be sure to let you know if I have any more problems with it. Thanks again :D

    • Anonymous's avatar
      Anonymous
      8 years ago
      I can’t even open the phone at all. Playing game for hours with no problems but the phone will not work.

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