Can’t select rental properties

Hi there first time reporting a bug so sorry if i’m missing anything, I play on xbox series X, which means I’ve never downloaded mods on my game before, i have quite a lot of packs.

The issue i’m facing is that i created a rental property for some sims, moved them out, and now i’m trying to move other sims on the lot but i can’t select it at all, i’ve tried from manage households, i’ve tried straight from live mode and i’ve tried just going to build mode straight from manage households and nothing is letting me go into the lot, every time i click on the lot and go to select the key inside a house icon, it backs me back out onto the world view.

sorry for this wordy paragraph, just trying to be as precise as possible to help anyone who can help understand :)