Re: Stuck on Loading Screen PS4 SIMS4

Hi there, I am having the same issue and I have tried to restart My PS4 and restore the licenses multiple times but nothing works. It is stuck on the screen (see attached) and no amount of poking the X button will do anything. This issue only happened after I downloaded the Realm of Magic Add-on. Please help as I cannot play the game!!

Sul sul, @Hatiro01.

Let's try a few more things to see if we can get you back into the game.

1. Check to make sure your PS4's system software is up to date.
   
   
2. Try a cold boot of your console. In this case, don't just restart it, but shut it completely down and unplug it from the wall for 1-2 minutes. This helps clear the cache of the console.
   
   
3. Make sure your PS4 is currently set as your primary console.

Please let me know how that works for you.

Arrenai 🐱

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