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xAutumnAngelx's avatar
xAutumnAngelx
Seasoned Veteran
22 days ago

San Myshuno disspeared from my game

For some bizzare reason san myshuno has disspeared from my game all other neighbourhoods are loading but not this one I just get a white screen and everything crashes.

I am on xbox next gen and I own all the packs apart from adventure and enchanting

4 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hi xAutumnAngelx​ 

    Let's first check that City Living is fully installed to your console with the steps here:

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC
  • xAutumnAngelx's avatar
    xAutumnAngelx
    Seasoned Veteran
    21 days ago

    EA_Solaire​ So I have had city living for long time now and have many of my sims living there. so I know its downloaded. I am wondering however if its a corruption in a build that I downloaded from the gallery, it has been there for a while now and I didn't get around to playing on that lot unstill now, I started to play on the lot with the build and it was lagging badly (it was a rental,) so I decided to edit the lot and take some things out, I couldn't load back to the mange world so I closed the game down, when I tried to get back in however I can see San Myshuno on the Worlds map but when I click into it, its just white page and then I can not  click anything I have to close down. This happened to my lot on willow creek on movers and shakers lot that now has error 800 when I try to click into it or edit it, I even tried to build a lot on it with nothing on, from the map, but it just gives error and I can not do anything after that and have to close the game down. Also some of my dinners have stopped working. no hosts or staff even if I buy a lot and try to employ staff I can not open the restaurant. So I fear my saved game is now corrupted! I am kind of sad that I am going to have make new game and move all my sims over as I have saved them in my library cos I know they will lose there family gens but I fear this is the only thing I can do,  When I made a new world as a test all is working there. I just wish that there was a way these builds that people put in the gallery was tested before allowing people to download them because there is no way of knowing if a build is corrupted.

  • xAutumnAngelx's avatar
    xAutumnAngelx
    Seasoned Veteran
    21 days ago

    EA_Solaire​ Yeah I have posted on both of them links a few times, but now losing San Myshuno all together its just down hearted me to be honest! I do not mind starting a new world but its the fact I'm going to lose all my family trees and generations.